💬
Get help, get set up, and get booking.
Short guides, walkthroughs, and real support — so you can run your business with confidence.
Start here: Get up and running in minutes
A quick walkthrough to help you set up services, availability, and start taking bookings.
Browse common topics
🚀
Getting Started
- •Creating your first business
- •Adding services and prices
- •Setting staff & hours
- •Sharing your booking link
🎨
Branding & Customisation
- •Uploading your logo
- •Choosing your primary colour
- •Editing your About page
- •Custom disclaimers and policies
💳
Payments & Billing
- •Connecting Stripe
- •Understanding payouts
- •Changing your plan
- •Receipts and invoices
🌐
Domains & Technical
- •Connecting a custom domain
- •DNS and SSL basics
- •Email settings & reminders
- •Troubleshooting common issues
📧
Customers & Notifications
- •Email reminders
- •SMS reminders
- •Managing customer details
- •No-show and cancellation flow
🔐
Account & Security
- •Managing your account
- •Two-factor authentication
- •Team member access
- •Data privacy and exports
💡 Detailed documentation coming soon. In the meantime, contact us below.
⚡
Quick checks (often fixes things instantly)
These quick checks resolve many issues right away:
- Confirm that your staff hours and services are set up.
- If using a custom domain, double-check your DNS settings.
- Make sure Stripe is connected for online payments.
- Try refreshing the page or opening Book In Time in a private browser window.
Contact Support
Prefer to talk to a human? We've got you.
Fill out the form below and we'll get back to you as soon as possible.
All systems operational
If we ever have a major outage, we'll publish updates here.
⭐⭐⭐⭐⭐ Loved by service businesses across the UK
"Upgraded and never looked back — my booking flow doubled." — Maria, Massage Therapist